Anna Arts Council Marketplace

1. Introduction

Anna Arts Council (“we,” “us,” or “our”), a 501(c)(3) nonprofit organization, operates AnnaConnect.art at annaconnect.art (“the Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform. We are committed to protecting your privacy and handling your data transparently.

2. Information We Collect

Information You Provide

Account registration data: name, email address, password, city/location
Artist profile information: bio, artist statement, primary medium, studio address, social media links, profile photo
Listing content: artwork images, descriptions, pricing, tags
Payment information: processed securely by Stripe (we do not store credit card numbers)
Communications: messages sent through contact forms, inquiries, and support requests
Enterprise information: organization name, contact details, tax identification number

Information Collected Automatically

Usage data: pages visited, features used, time spent on pages
Device information: browser type, operating system, screen resolution
Analytics data: collected via Google Analytics to understand Platform usage patterns
Session data: temporary identifiers for features like gallery likes

Information from Third-Party Platforms

When you connect your social media accounts (Facebook, Instagram, TikTok, YouTube) to the Platform, we may receive basic profile information and the ability to post content on your behalf, as authorized by you. We only access information you explicitly grant permission for.

3. How We Use Your Information

To create and manage your account
To display your artist profile, artwork, and listings to the public
To process membership payments and event ticket purchases
To send transactional notifications (account approval, ticket confirmations, etc.)
To generate AI-assisted content (promo kits, marketing materials) at your request
To provide referral program tracking and credits
To improve the Platform through analytics and usage patterns
To communicate Platform updates and nonprofit news
To publish content to your connected social media accounts when authorized
To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers: Stripe (payments), Amazon Web Services (hosting and storage), Google (analytics), and social media platforms (content publishing) — only as necessary to operate the Platform
Public display: Artist profiles, listings, and gallery content are publicly visible by design to promote artists and connect them with buyers
Legal requirements: When required by law, court order, or governmental authority
Nonprofit operations: Aggregated, anonymized data may be used in grant applications and impact reports for Anna Arts Council

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, accounting, or legitimate business purposes. Publicly posted content (listings, gallery items) associated with a deleted account will be anonymized or removed.

6. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), secure password hashing, and access controls. Payment processing is handled entirely by Stripe, a PCI-DSS compliant payment processor. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Update or correct inaccurate information via your account settings
Deletion: Request deletion of your account and personal data (see Section 9)
Opt-out: Unsubscribe from promotional communications at any time
Revoke social media access: Disconnect linked social media accounts at any time through your account settings or the respective platform's settings

To exercise these rights, contact us at [email protected].

8. Children's Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Data Deletion

You may request deletion of your personal data at any time by visiting annaconnect.art/data-deletion or by emailing [email protected] with the subject line “Data Deletion Request.” We will process your request within 30 days and confirm deletion via email.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. For significant changes, we will provide notice via email or Platform notification.

11. Contact Us

For questions or concerns about this Privacy Policy, contact:
Anna Arts Council
Email: [email protected]
Website: annaconnect.art